Billing Information

If your financial circumstances are greatly impacted by Covid-19, we are able to to work with you to defer payments and/or set up a payment plan.  Please discuss your situation with your specialist or contact our billing company at

During this Emergeny Situation, the Governor of IL has declared all insurance companies shall temporarily cover telehealth for medically necessary services.  Many insurace providers are offering full coverage for therapy – even waiving copays – for in-network providers.  Employer-Funded, ASO, plans are not bound by the same insurance laws and may or may not cover telehealth services for mental health services.  The American Psychological Association is lobbying IL to require all insurance providers to cover mental & behavioral telehealth and do so for in-network & out-of-network providers so patients may continue care with their current providers during this national emergency.  If your insurance is not BCBS PPO or a self-funded BCBS plan, the best way for you to confirm or get coverage is to call your HR department to determine benefits and if necessary, request an exception so you can have continuity of care.  Netsource Billing can help you with this discussion and we will do our best to get you the most coverage your insurance will allow.

We understand that individual insurance policies have their own nuances and insurance billing can be challenging to understand.  If you ever have a question or concern about your account, please contact our billing department, NetSource Billing, and they will assist you. Your specialist is also available to collect payments and answer many questions regarding your account.
Netsource Billing 1-866-441-1591 or

The Basics
A typical individual therapy session is about 45 minutes. The fee for the initial Diagnostic Evaluation is $210 – $230 depending on complexity and interactivity. Subsequent 45 minute individual therapy sessions are $140 -$160. The cost for longer or more interactive sessions, assessments, family sessions, parent consultations, group therapy and other services, including autism spectrum specialty, vary according to the services provided.

We are in-network with BCBS PPOs. We are an out-of-network provider for most other insurance companies. You are strongly encouraged to contact your insurance company by phone as soon as possible before your first visit to obtain any required pre-authorization and so that you will have a clear idea of how much your insurance will cover and how much you will be responsible to pay. If you wish to use insurance benefits, you are asked to present your insurance information at the first session and your co-payment or co-insurance at the end of each session. After your first visit, our billing department, NetSource Billing, will confirm your behavioral health benefits and file claims with your insurance company. If we are out-of-network for your insurance company, you are responsible to pay the difference between the insurance benefits (could range between 0% – 100%) and our full rates. Netsource Billing will send you a bill if you have an outstanding balance after your claims have been fully processed through your insurance company. Outstanding balances 30 days past due will be charged to your credit card on file per our CC agreement unless you have contacted us to set up a payment plan. Balances left unpaid for an extended period of time may be sent to collections. If you select to self-pay, you are asked to keep your account current and to pay for each session at the time of service. Cash, checks, Visa, MasterCard and Discover are all acceptable forms of payment.

Cancellation Policy:  24-hour notice of cancellation/appointment change is required or your scheduled session will be billed at the full usual rate and will not be covered by insurance. If there is an emergency, please discuss this with your specialist.
Netsource Billing Phone 1-866-441-1591
Netsource Fax 1-866-441-1136

(You  may leave specific instructions, confidential information, and credit card numbers on Netsource’s confidential voice mail.)